WARRANTY SERVICE
We are available Monday - Friday from 7:30 am to 5:00 pm (MST) Except major US Holidays.

13844 Oak Tree Lane
Eastvale, CA, 92880


WARRANTY DEPENDANT ON PRODUCT PURCHASED

Kenton Beauty Professional

Limited Lifetime Warranty

Black Gold Collection
White Gold Collection
Rose Gold Collection
10-Year Limited Warranty

Digital 24K Gold Curling Iron/Wand
7-Year Limited Warranty

All Other Collections
1-Year Limited Warranty

One-Step Attachment Heads
Kenton Beauty Professional warrants to the original purchaser that this appliance is free from defects in workmanship from the date of purchase. This warranty does not cover damages resulting from alteration, accident, misuse, abuse, attempts at repair or the use of unauthorized attachments. If this appliance fails to operate properly under normal use within 30 days from purchase because of defect, simply return it to the place of purchase with proof of purchase for a no-charge replacement. If found defective after 30 days and within the warranty period, please contact our Consumer Service Department. The Consumer Service Department will provide instructions on how to exchange an item that is under warranty.

Consumer Service Department

13844 Oak Tree Lane
Eastvale, CA, 92880

Toll-free number: 1 (928) 651-9763. This warranty gives you specific legal rights, and you may also have other rights, which may vary depending on where you live.


WARRANTY EXCLUSIONS

Representatives of Kenton Beauty Professional are not authorized to modify this warranty in any way. It is the Customer's responsibility to regularly examine the product to determine the need for normal service or replacement. This warranty does not cover the following:

Normal wear and tear

Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect in safety precaution

Tampering, such as repair or attempted repair by an unauthorized party

Neglect or lack of proper maintenance

Damage to cord

Modification, neglect or poor maintenance, misuse, abuse, or involvement in accidents or natural disasters

Damage occurring during shipment of the product (such claims must be presented directly to the shipping company)

Damage or deterioration to the surface finish, aesthetics, or appearance of the product

Tools for which the Customer does not follow the warranty procedures outlined above

Tampering and misuse with transformers, voltage converters, plug adapters, or with alternative power supplies internationally (outside US, Mexico, or Canada), except for tools that have been specifically designed for international use.


WARRANTY LIMITATIONS

The duration of any implied warranty or condition of merchantability, fitness for a particular purpose, or otherwise on this product shall be limited to the duration of the express warranty set forth above. In no event shall Helen of Troy L.P. or its parent, subsidiaries, affiliates, franchisees, officers, directors, managers, agents, representatives or employees, be liable for any loss (including but not limited to loss of life or property), inconvenience or damage, whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition of merchantability, fitness for a particular purpose or otherwise with respect to this product, except as set forth herein. Some states or countries do not allow limitation on how long an implied warranty lasts and some do not allow exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location. This warranty will be interpreted pursuant to the laws of the United States and the State of California unless otherwise prohibited by State law. This warranty is not intended to confer any additional legal, jurisdictional or warranty rights to you other than those set forth herein or required by law. If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision.

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